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Privacy Policy

Last updated: 14 July 2026

1. Overview

This Privacy Policy explains what information [BUSINESS NAME] (“we”, “us”, or “our”) collects through the Classy Canteen ordering and delivery service, how we use it, and the choices you have.

2. Information we collect

  • Account information from Google sign-in, including your name and email address.
  • Your phone number, for delivery coordination.
  • Your building and room number, used to route and deliver your orders.
  • Your order history, including items ordered and order times.
  • For delivery staff accounts only: GPS location, collected solely while a delivery is actively in progress, in order to route and track that delivery. Location is not collected outside of active deliveries.

3. How we use your information

We use the information above to operate the service, including fulfilling and delivering your orders, coordinating delivery staff and routes, communicating with you about order status, and improving the reliability of the service. We do not use your information for advertising, and we do not sell your data to third parties.

4. Payments

All orders are settled by cash on delivery. We do not collect or store any online payment information (such as card numbers) because no online payments are processed through the service.

5. Where your data is stored

Your data is stored using Supabase, our backend infrastructure provider, which hosts our database and authentication systems. Access to this data is restricted to systems and personnel who need it to operate the service.

6. Data retention

We retain account and order information for as long as your account is active and for a reasonable period afterward to comply with recordkeeping, dispute resolution, and legal obligations. Delivery-staff GPS data tied to a specific delivery is retained only as long as needed to resolve delivery issues and is not kept as an ongoing location history.

7. Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at [EMAIL]. We will respond to verified requests within a reasonable timeframe, subject to any legal obligations to retain certain records.

8. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact [BUSINESS NAME] at [EMAIL], [PHONE], or [ADDRESS].